Shipping Policy

We aim to provide you with a seamless and transparent shipping experience. Please review the information below before placing your order.

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1. Shipping Options & Processing Time & Shipping Method
• Free Worldwide Shipping
• Express Shipping available at checkout for an additional cost
• Processing Time:
Standard orders: 1–3 business days
Pre-orders: Will be shipped when ready (availability dates shown on product pages)
• Shipping Method:
Local warehouse: Express delivery
Origin warehouse: Air freight

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2. Shipping Time Estimates
• (Local warehouse)Express delivery: 2-4 business days; 
• (Origin warehouse)Air freight: 7-15 business days

Delivery times vary depending on destination and shipping carrier.

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3. Shipping Destinations

We currently ship to the following countries and regions:
• North America: United States, Canada
• Europe: United Kingdom, EU countries
• Asia-Pacific: Australia, New Zealand, Singapore, Japan, South Korea, Hong Kong, Taiwan
• Other international destinations (selected)

If you’re unsure whether we ship to your location, please contact us by WhatsApp before placing an order.

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4. Shipping Origin

All orders are shipped from the origin of the goods.

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5. Tracking & Notifications
• You’ll receive a tracking number by email or WhatsAPP once your order ships
• Please allow 24–48 hours for tracking information to update

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6. Important Notes

Please make sure your shipping address is valid and complete at checkout.

We are not responsible for:
• Delays caused by invalid or undeliverable addresses
• Shipping costs for returned packages due to incorrect or unclaimed addresses
• Lost or stolen packages marked as “Delivered” by the carrier
• Changing delivery addresses after shipment (for security reasons)

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7. Customs & Duties
• EU orders: All taxes are included
• Non-EU international orders: Import duties, taxes, or customs fees may apply

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